1440 Privacy Policy — Our Commitment to User Data Protection
This Privacy Policy explains how the 1440 platform collects, uses, stores, and protects your personal information. We are committed to fully safeguarding the privacy of every Malaysian user throughout their use of this platform.
Last updated: January 2026
1Information We Collect
When you register and use the 1440 platform, certain categories of information are collected to ensure the service operates smoothly and securely. These include:
Full name, date of birth, phone number, email address, and username you provided when registering your 1440 account.
Device type, operating system, web browser, IP address, and other technical information automatically sent when you access the platform.
Bank account numbers, account holder names, and records of deposits and withdrawals in Malaysian Ringgit (MYR) processed through local payment channels.
Activity logs on the platform such as games played, access times, login frequency, category preferences, and interaction records with platform features.
2Purpose of Information Use
Information collected by 1440 is used solely for legitimate purposes related to providing services to users. We do not use your data for other purposes without your consent.
Primary purposes for using this information include:
- Account Management & Verification — verifying that every user is a real individual eligible to use the platform.
- Processing financial transactions — MYR deposits and withdrawals are properly processed using the registered bank details.
- Security & Fraud Prevention — detecting suspicious activity and protecting user accounts from unauthorized access.
- Enhancing user experience — analyzing usage patterns to improve platform design, speed, and features.
- Service Communications — sending important notifications related to accounts, transactions, or policy changes.
- Legal Compliance — fulfilling reporting and compliance requirements mandated by applicable Malaysian laws.
1440 will never sell, rent, or exchange your personal data with third parties for marketing purposes without your explicit consent.
3Cookies & Activity Tracking
The 1440 platform uses cookies and similar tracking technologies to enhance user experience and ensure proper platform functionality. Here’s how we use them:
Essential Cookies
These cookies are essential for the platform to function—such as maintaining your login session, remembering language preferences, and securing transactions. Without them, basic platform features cannot operate properly.
Analytics Cookies
Used to understand how users interact with the platform — including most visited pages, time spent, and navigation patterns. This data is collected in aggregate and does not identify individual users.
You can manage your cookie settings anytime via your web browser. However, disabling essential cookies may impact key 1440 platform functions such as logging in and completing transactions. For the best experience, we recommend keeping basic cookies enabled.
4Data Storage, Security and Third-Party Sharing
Storage and Security
1440 stores user personal data on servers protected with industry-standard encryption. Access to this data is restricted to staff who need it to perform their service duties only.
Financial information such as bank details and MYR transaction records are protected with additional layers of security. Data is not retained longer than necessary to fulfil the collection purpose or comply with relevant legal requirements.
Third-Party Sharing
1440 does not share user personal data with third parties for marketing or commercial purposes. However, limited sharing may occur in specific situations such as:
- Payment service providers processing MYR transactions
- Malaysian government authorities when required by law
- Technical infrastructure providers bound by strict confidentiality agreements
5User Rights Regarding Personal Data
As a 1440 platform user, you have specific rights regarding your personal data. We respect and support the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests can be submitted through the support channels in your account.
If any of your information is inaccurate or outdated, you have the right to request corrections. Updates can be made through your account settings or by contacting support.
You may request deletion of your personal data upon closing your account, subject to any legal record-keeping requirements that may apply.
To exercise any of the rights above, please contact the 1440 support team through the channels available on the platform after logging in. We will endeavour to process your request within a reasonable timeframe according to established procedures.
6Policy Amendments and How to Contact Us
1440 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in data handling practices, legal requirements, or service improvements. Significant changes will be communicated to users via in-platform notifications or registered email.
The "Last Updated" date at the top of this page indicates when this current policy version took effect. Continued use of the 1440 platform after amendments constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding your data privacy on the 1440 platform, we encourage you to contact us using the following methods:
- Email: [email protected]
- Live chat: available in your account after logging in
- Frequently Asked Questions: our FAQ page — containing answers to frequently asked privacy questions
We strive to address all privacy-related inquiries promptly and professionally with transparency.
Contact Privacy Support:
[email protected] — We respond within a reasonable time to all privacy and data security inquiries.